Quote:
Originally Posted by b4pete
Theres nowt you can do for me now. I told you I needed it next day, you should have sent it guarantee'd next day. Hope someone has some spares tomorrow or im knackered!
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You've got to look at the facts here. The package should have arrived Friday or Saturday and in 99% of cases it would have. But you were at the mercy of the post office. Using a courier for a very small item like a spur gear is overkill, but if that's what you needed then you should have specifically said "please send by courier" we all know the post office is a lottery, there are no guarantees. Marc did all he could, given the information he had. So it's really not fair to blame Marc. I'd bet if you had ordered elsewhere at the same time, that would have been sent the same way, and you would not have that one either, so how can Marc be to blame?
The other issue here is why jump on a forum and slag Marc off, before talking to him to explain what's happened? First thing to do would be call him and explain, see what he had to say about it.