Right, not trying to pick an argument, but.... with having five kids go through nursery, reception and what not.... things do happen, like cutting hair, bumps, bites, fights, all that shenanigans, it just does happen, and pretending it don't, is just pointless and futile.
What is strange though, is that, you still have your daughter in a nursery, unsuitable for her needs, move her out.
Regards informing the Social Services, pointless waste of time, I would suggest you be better asking them to refer you to a suitable child minder.
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