We (MK Racing) have had issues with 1st class items sent out last week not getting to customers in 1-2 days, mainly orders sent Tuesday & Wednesday, but orders sent on Thursday/Friday have got there!!!
I have just spoken to Royal Mail about this, it turns out that our post goes from the Reading office to Swindon & the Swindon office were on Strike last Tuesday & Wednesday.
May be the shop that you ordered from is close to Swindon & have had the same issue......
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