Quote:
Originally Posted by sosidge
No, this is correct. They have stated that the insurance limit is £30, and that orders over that value are sent at your own risk. One would assume they offer the option of insured delivery also.
The responsibility for whether the item gets to you is the Royal Mail's, not the retailer's.
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Well i used to work in retail for good few years, we used to re-send the goods out to people on few occasions.
Because they have seeked advise via DSR act.
What's annoying is, I've ordered from other model shops over the free shipping they have always sent them 1st Rec due to the cost of the goods.
This in my experience is just stupid i think, they may state it in thier terms but surely it's wrong.
It doesnt say anything ship at your own risk, if i dont get the goods within 15days. If they will not replace the goods i just take it to trading standards & contact my credit card company.
I know they might not be but they could be ripping anybody off who places order. Say it's been shipped but it hasnt????
I know it abit of my fault when placing the order, but i wont ever order from them again if this turns out to be the case.
When i called them sort give you the fob off attitude, i give it the 15days delivery time.
I just hope they do turn up before Worksop this weekend or i wont be racing
