You make very valid points, myself, I 90% of the time ring the model shop I wish to purchase from prior to ordering to ensure they have the item in stock ready to ship. Obviously almost certainly would if I was desparate / relying on something, it isn't difficult. People who just order stuff without checking need to take some sort of ownership for their own actions and then they would relise there is more they could do to help themselves. ( I have seen the post regarding the MIP bits and this seems to be an exception). Most other problems could be easily resolved by good communication. An e-mail regarding stock could quite easily be incorrect before the send button is even clicked,let alone recieved. Where as if you phone, ask, if they have it and you say you'll have it and pay - You're sorted. I do use online shops who have excellent stock control who have never once failed to supply the items I have ordered, this does build trust and you are confident that the items will be on your doorstep often the very next day. Podium, as said, don't list stock levels, so I would always ring if there was something I wanted from them. I certainly wouldn't slate them in a public forum.
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