I wouldn't trust our Ford dealer with a wheelbarrow, I as some of you know taxi for a living and have done for over 20 years, that's a lot of cars and servicing, over a million miles give or take.
I had a 1994 diesel Granada, lost it's fan belt due to a swollen water pipe. AA fixed the pipe, followed me to Ford, as he couldn't source an auxiliary drive belt, and when he saw one, couldn't fit it. I purchased the belt, and tried to buy the 6 inch pipe, to be told my Granda was bulit in Spain with an Italian engine, so the pipe would come from Germany. £11 and 8 days off the road.
I couldn't work the belt out myself,and no manual exists, so sent it to Ford, after 11 days they sent it back with a wrong belt run the wrong way round the pulleys to fit.
Yes that is 11 days to NOT fit a belt.
They assured me it was right, 3 months later, everything run by the belt collapsed, and they had to stand a £1,000 repair bill.
Still couldn't correct the fault, I eventually found a Mechanic at a small garage who did Fords in the 90s, who pointed out the twin adjusters the main agent had no knowledge of, he looked after it from then on, Ford dealers are worse than useless.
This was after 6 months of grief with a petrol Granada which nearly cured itself by stalling when pulling onto a motorway, that was a known fuel pump pressure issue, well an issue known to everyone except Ford it seems
I now use an independent who willingly stays till 8pm to get the taxi mobile if something occurs without warning, and charges £30 for an MOT £35 an hour for labour and has never failed to fix any of our vehicles, Kia Ford Mitsubishi Rover to name a few
|