thank god I have the laptop
everything else appears to be working
getting the error message
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18294
Application Timestamp: 4a6199f8
Fault Module Name: iertutil.dll
Fault Module Version: 8.0.6001.18813
Fault Module Timestamp: 4a663795
Exception Code: c0000005
Exception Offset: 0015e11d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 39b9
Additional Information 2: d5acfeee75828baaa4963540945ae95f
Additional Information 3: 8f87
Additional Information 4: 55c2b82bcc8f5da31b49a17435617c1