Quote:
Originally Posted by DaveG28
I'm not sure the cheaper ones have live stock picking though, certainly I have seen duff info on ecommerce sites before!
The issue is it's easy to say in stock, even "5 in stock" at 5pm before closing for the night, but if 6 more are ordered overnight unless you have live stock pick someone gets told it's in stock when it isn't. Or if someone comes in the shop at 9am and buys one off the shelf before you've done the overnight orders!?
Plus even the best systems rely on correct info being manually imputted when stock arrives (you don't want to know how much a bafflde scanning solution would be!!£
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Most free sites are based on the osCommerce architecture which is a completely live stock system (if required), over-ordering is impossible.
In-store purchases are slightly more complex, depending on the layout of your shop and the number of customers you have it is harder to track stock, obviously you don't want to take items out of a customers basket because it had been ordered online the night before! However the instances when this will happen are very rare. Look at a shop like Modelsport or Microtech and they basically run a "trade counter" operation.
As you say, correct stock control as it comes in and goes out is fundamental in any business and I'm sure a shop the size of DMS have a strong system in place for that.