Quote:
Originally Posted by Cassp0nk
Seriously, everytime I try to order from them half the items are not available in stock, and when I do place an order for items that show as in stock, by the time they ship they aren't in stock and they dump them out of my order without telling me so I have to do it again and get hit for postage again.
How can they manage their inventory so incompetently?
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I have no experience of Schumacher's stock control but it is a bit worrying that a distributor and manufacturer are not on top of stock levels. I wonder how often the trade customers are let down on orders? This is a tough economy, now more than ever is the time to get the orders right, otherwise they will stop coming in altogether.