I 'll be in a minority of one here, but the stock issue is an innocent error from not having a live stock system, it's all really stemming from the lack of time. I think a front page for some shops would be useful, along the lines of "Please be aware this business is not my main job, it is something I run in evenings etc. As such it may take a couple of days to answer queries, and stock status may also be out of date by a few days also".
If they had that, you can pay your money and make your choice!
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