Quote:
Originally Posted by sosidge
Well, I'm afraid I'm having some problems with eseller as well.
I won't be buying from him again. I recommend you don't either.
Just raised my last purchase from him to a Paypal dispute after he failed to respond to my emails, and more importantly, failed to make a partial refund for parts he did not have in stock.
I'll tell the full story...
Background is that I ordered some parts from him early in the year, he sent the delivery confirmation quickly but the parts took well over a week to arrive, which I thought was a bit much. Looked at the postmark and they had been posted several days later than he said. This raised my eyebrow.
Then a week last Saturday I ordered three parts from him. It took him until Wednesday morning to send an email saying that one of the parts was out of stock (despite being marked in stock). I asked him to send the other two and refund the missing part.
I haven't heard from him since or had any refund to Paypal. Sent him a firm email on Tuesday morning, warning that I would dispute the transaction. No response, so I have made the claim this morning (Thursday).
Adi, if you are reading this, do yourself a favour and respond to people's emails. You could have sorted this situation out in five minutes but instead your business is getting a very bad reputation.
Looks like the bad reputation is well deserved. This is the first time in many years of online shopping that I have had to dispute a transaction.
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Guys,
Just a quick post to say that I'm confident he isn't a scammer or deliberately ripping people off, I think it's an organisation/time issue!
I'm not saying keep shopping with him as I'm sure Sosidge is saying the truth about what's happened, and others have had similar problems, I'm just saying he's not a bad guy, just not running the business so well from the looks of it!