Well I got an email back from Ebay and pretty much copied, pasted and altered it a bit for my reply to 'emma':
"Hello Emma,
Unfortunately if you the seller refuse to sell the item, even though I won the auction, you are breaching Ebays Seller Non-Performance policy. Just as I am obliged to pay for an item I win, you the seller are obliged to sell it to me. For more information on this, copy this link into a new browser window:
http://pages.ebay.co.uk/help/policie...rformance.html
I’d like to hear your thoughts on this.
Regards,
Graham"
We'll see what she says to that.
