The ESC I refer to actually still works however it has a fault wherby it won't go into set up mode so I can't change anything.
To have to provide a receipt after a year of ownership is not viable.
I work in the banking industry lending money and some people can't come up with bank statements and bills to prove identity nevermind something they bought ages ago.
Helger used to be very good at either replacing or fixing a problem and did charge for the service.
I also take exception to paying £200 for an electronic item that probably costs £50 to make and then not honouring a 25 year warranty which is let's face it cost covered in the RRP. It does not matter where it was bought as the RRP would be the same.
If you buy a new car and sell it 12 months later the 3 year warranty crosses over to the next owner.
I know it has now made me think twice about buying LRP due to this situation and I did wonder if it was just me who felt like this. From reading this thread I am not the only one.
To compare the service, I had a problem with a Losi xcelorin and this was replaced, no questions asked by Horizon.
You just feel a bit cheated paying so much for something that advertises a full warranty which is so difficult to invoke.
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