Hmmm, not good but it can happen occasionally I guess. I rang them the other day before I wasted a lunch hour walking to the shop (its only half a mile from my office). They were listing a part as "In Stock" that no one else in the country had - not even the more usual suspects - and as I know Ben don't shift a lot of that particular manufacturers stuff I gave them a ring. The phone did get answered after a few tries and sure enough "No mate, but we can get it for you" was the response. They are only a small shop but I've never had a problem with them before so I'd keep trying. If you want I can pop in as I drive past the shop every day, what was your order for / refund amount. If you want to PM me your details it won't hurt for me to enquire.
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