I'm not as regular customer as I used to be (I lived 10 mins walk from DMS for a couple of years) and also raced at their club both then and for a couple of years after. In all that time I don't think I heard a complaint about the service from the shop, the occassional mix up happens as with everything else but that's just life.
We are seeing several racing shops go each year at the moment due to people spending their money abroad (then hoping the local shop they buy one set of tires from a year will help them with warrentee claims). Can we please not knock the shops, especially in a thread like this one about a particular product, as if they go who will run / support our clubs???? It's one thing buying from abroad but quite another to have to travel there to race .... think about that!
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