Quote:
Originally Posted by cmgreen
Well mate, i did not recieve a call back, and neither did i the week before and the week before that. 
I used to use you guys all the time now, you r just as bad as apex models, after that comment i dont think i will try you again, sorry.
ps, i did sort out 6 packs with demon, me and two other mates are very happy with them. 3 customers lost......... |
Opinions are there to be had, you have yours, that is fine, after all you can please most people some of the time but you can never please everyone all of the time!!!.
All I can assure you is that EVERY customer gets called back, not always straight away since we are often very busy but ALWAYS within 24/48 hours at the latest, NO EXCEPTION. We have not built up a business over the last 17 years by deliberatly ignoring customers and their requests, quite the opposite, we always try to do our very best to satisfy their needs with quick service, good stocks and keen prices as many of our loyal regular customers will vouch for.....
To say we didnt call back once is of course always a "possible" mistake (we are only human after all), twice is "extremely unlikely", three times.......sorry NO chance!!. As Mark has said, might be worth you checking your phone since we have NO outsatnding calls from over 10 days ago which mean that successful messages or conversations have been had/left for all of them. Did you not think to mention we had not rung you back twice alredy when you rang for he third time?? Since that would of been the easy thing to do if there was a problem contacting you.....
There are lots of good shops out there and we "all" try our very best I am sure to satisfy each and every request that we are fortunate to have come our way. Your business went to Demon, good on them, but we dont have saddle packs here just yet, so we didnt exactly loose anything, we dont have the product you have already here available just yet (nor do any of our Vampire dealers)
Anyway, back on topic..............Vampire LIPO's