Every one gets a call back, we often leave messages if people are un-obtainable, but we always call everyone back within 24/48 hours.
"If" you were the chap who rang last week enquiring about the 6 packs with "discount" (on the off chance it was yourself), Michele rang back within the hour and left a message on the voicemail connected to the number given (stating that there was no further discount other than that for one pack). I take that stab in the dark since this is the only request we have had for "six packs" so far (most have ordered one or two only) and putting two and two together lets me think it may have been you, might be worth checking your messages if it was

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