I've also had a little disappointment buying direct from CML recently.
Ordered some parts through their Shopatron site and two of them were not actually available despite the website saying they were. They let me know that one part was unavailable before they sent the order out, but when the other part didn't come in the jiffy bag I was told it was also out of stock and the Shopatron side of the business hadn't been told! So I doubt I will use their Shopatron if it can't be trusted to actually have the parts it says available.
Although in fairness to CML they have refunded the unsent parts and answered all my emails, and there are phone numbers published that you can use to contact them (not that I have needed to).
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