Definitely a complete bunch of muppets, if a comp crashed or whatever we usually had to fix it for them
Used to send those little pop up network messages to the head of IT, confused the hell out of him. I forget how you do them now, command in command prompt somewhere... once we even sent a couple round the computer room saying they have breached the terms of use and should report to the head of IT immediately, was pretty funny watching people pack up and shuffle out