Parcel farce are total crap and indeed incompetent theiving liars. I've had things 'attempted delivery' before - where they only ever brought the card, no actual parcel. I've also had customs charges that they couldn't add up!!! - the customs charge + their handling charge were clearly written on the box, but the 'total' was something else completely different.
It's great that they no longer deliver items with a charge and you have to either pay the charge over the phone or appear in person at their collection counter.
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