Well I do hope for your sake Glenn that this fellow is an honest trader... because he is using all the tricks of a dishonest one...
"Whoops-a-daisy my phones aren't working"
"Yeah I had a couple of people give me a negative on ebay but really it was not my fault at all, just had a real bad run with the Royal Mail."
"I had a nasty accident - unfortunately it stops me from posting anything, but the good news is I can still list stuff and take your money!"
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