Give this a go: To resolve the issue, follow the steps below.
1. Right-click on My Computer, and select Properties.
2. Click on the Advanced tab.
3. Under Performance, click Settings.
4. Click the Data Execution Prevention tab.
5. Select the Turn on DEP for all programs and services except those I
select: option.
6. Click Add....
7. Browse to C:\WINDOWS\system32\spool\drivers\w32x86\3\hpzeng0 7.exe
and click Open.
8. Click Apply.
9. Click OK, and OK again.
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