Ian
this is the message!!!
it said and i quote ( hpzeng07.exe) has encountered a problem and needs to close....
thats the error message for the printer

ok the number 2 key is producing the @ sign and the @key is producing the " symbol any ideas

as its a brand new microsoft keyboard???
the printer problem is seriously doing my head in, as i need to print some stuff out for work!!!!!
Urgent help needed please