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Old 20-04-2008
bert digler's Avatar
bert digler bert digler is offline
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Join Date: Mar 2006
Location: 500yds from matty simpson
Posts: 1,608
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Quote:
Originally Posted by glypo View Post
I am very sympathetic towards this. And I think you have every right to complain, regardless of what you are after, or whether you are a regular, shops should be courteous and as helpful as possible. If they aren't, they don't deserve any custom. As said above, if a customer comes in for something small and gets great service, chances are next time they want something big they will go back. If they get crap service, I personally would never return. The business world simply doesn't operate by shooting down small customers.

I've had one shop trying to sell me airplane fuel for a car once, and another recommending crap just to clear their stock. In another shop I was just ignored, and told to wait for 10 minutes whilst the guy chatted to his friend, just small talk as well. Fortunately that shop has gone bankrupt, not a nice thing to say when it's someones livelihood I know, but you can't run businesses like that. Another of the modelshops closed, but was later re-opened under different ownership and it better now.

All I can say is I'm damn glad MK Racing exists for car stuff. I would pay a premium if he demanded one, but funnily enough he's the cheapest around also. If only I could find a RC aircraft shop locally as well with same good service/advice....
mk racing is the best service in the ukfast efficent and helpfull if you buy a bag of screws or a new kit same great service
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