Well, there is no harm in some decent customer service, but if you also go in fore armed with a little more knowledge also, like length etc, then that will go a long way. Just like if you went into a car auto-factors and asked for a spark plug, dunno which one I want, just want one for an engine, they will tell you to go away. So you got to be prepared to do a little work too, there are so many different ones out there these days, the guy could be rummaging through for hours.
But Still, there is nothing wrong with good customer service.
re: buying fuel, what would be better, the young woman either being honest and telling you that she don't actually know which one is best, or her selling you something that could possibly be wrong..... or there is a third option, she could of looked in her books or you looked on the web to see the recomendations.
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