contacting a shop (positivonegativo) in Spain.
 

don't intend to rant or complain overhere, but posting this thread in search of a solution.
Made an order with the guys of positivonegativo.com (in spain) ... has now been almost 4 weeks and no sign yet of my shipment (other then the tracking number mentioning my address no being found in the Netherlands, which does not surprise me as I live in Belgium)

Now I'm sure that this will get sorted out ... but I have tried to contact them in several ways (pm through the oople-forum, all emailadresses on their site ...) and no response yet.

My question :
Does anyone know these guys? Does anyone know a way to contact them. I would appreciate receiving some info from them or a little response, but something seems to go wrong.
I also allready looked for some intell in the trade-section but found none about this shop.

thx for all help.

you thought about using a telephone?

I know several people that had similar problems with them.
Very slow shipping, items missing and no reply to email.

If you payed by Paypal, you better make a complaint.

Cheers

nope dude, never heared of such a device :confused::confused:

LOl, offcourse m8, but my Spanish is like non-existing.
Besides, haven't been able to find that telephone-number. I found a large number on top of the site, .. but it wasn't 100% clear to me that it was a phone-number.

My question here was because I know there are some Spanish Oople-members over here, or even some spanish-speaking people who might be able to help.

ANd indeed, I paid via paypal and was allready thinking about the complaint-stuff but I have deald with them before a couple of times and never had a prob in the past. So I wanted to try to solve things a gentle way first.