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-   -   Paypal Phone Number Wanted ??? (http://www.oople.com/forums/showthread.php?t=75879)

Steven Forster 20-07-2011 07:44 PM

Paypal Phone Number Wanted ???
 
has anybody got a different phone number to ring paypal instead of this one....................

Customer Service



08707 307 191

Ive had an email from paypal saying

You recently attempted to transfer funds from your bank account to your PayPal account.

Your bank declined the funds transfer on 20 Jul 2011.

We have charged your card, which you chose as your backup funding source, to complete your payment to

I phoned my bank up and they say there is no problem with my bank account/details so problem must be with paypal themselves !!!

Any ideas why this would happen ???

cheers :thumbsup:

bodgit 20-07-2011 07:49 PM

Hope you havent replied to that email it could be a scam. A genuine email from paypal should state your full name.

bigred5765 20-07-2011 07:54 PM

it is a scam indeed

Steven Forster 20-07-2011 08:09 PM

Quote:

Originally Posted by bodgit (Post 529389)
Hope you havent replied to that email it could be a scam. A genuine email from paypal should state your full name.

Quote:

Originally Posted by bigred5765 (Post 529390)
it is a scam indeed

I did think that at first but when checking my online bank account the payment actually has been taken from my credit card (backup) and not my bank account..........:confused::confused::confused:

bodgit 20-07-2011 08:47 PM

It maybe just that the card which number you provided has reached the expiry date. I recently had an email from paypal asking me to provide the new details as my card was soon to expire which was true.

mark christopher 20-07-2011 08:51 PM

i may be missing somthing but why not use thier official number?

bodgit 20-07-2011 09:08 PM

Quote:

Originally Posted by mark christopher (Post 529426)
i may be missing somthing but why not use thier official number?

08707 307 191
PayPal Customer Service opening times are from Monday-Friday 8am-10pm, Saturday 8am-9pm or Sunday 9am-9pm. If your call is about a limitation placed on your account, please phone Monday-Friday 8am-8.30pm or Saturday-Sunday 9.30am-6.30pm. If your call is about a claim, please phone Monday-Friday 9.30am-8.30pm or Saturday-Sunday 9.30am-6.30pm. You may be charged more for calling from a mobile phone. You can also call PayPal Customer Services directly on 00 353 1 436 9004. This is an international phone number and international calling rates apply.
Last time I called ebay /paypal I got a £12-13 phone bill for it.

Steven Forster 20-07-2011 09:44 PM

Quote:

Originally Posted by bodgit (Post 529423)
It maybe just that the card which number you provided has reached the expiry date. I recently had an email from paypal asking me to provide the new details as my card was soon to expire which was true.


still got 2 years to go till out of date.........:confused::confused::confused:

bodgit 20-07-2011 10:13 PM

Its expensive to phone them. Log onto paypal then click the contact us button and get the email address from there. They say they will reply within 24 hours.

RudolfXC 20-07-2011 10:39 PM

According to saynoto0870.com, use 020 8605 3000 which is eBay UK. At Main menu, select option 1 to be put through to PayPal (same as calling through 0870 number)


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