wheels not in kit
 

hi just opened up my mad rad kit from apex models and there are no wheels in there !!!! the tyres are but no wheels !!! anyone else had the same ????

Bloody scousers get everywhere:lol:

Ha ha ha @Bod.. Stop it now please, i'm crying. Lol
;-)
@Op; Request the wheels immediately from the vendor, or file a dispute/escalate to a claim via paypal. If you paid via paypal, that is.

Heard some real horror stories about that place after minimal research.

Also heard horror stories about " Wheelspin models ", but bit the bullet and was happy with my purchase. I think their problem is using DHL, who are truly inept.

Good luck buddy.

Cheers guys I'm guys I'm gona phone them up at 9am and sort it out.

I had a lower wishbone pin missing from my kit and I first contacted Modelsport about it.

Modelsport emailed the problem to ansmann racing UK an they immediately dispatched the shaft and got it the next day.

I actually followed up the inquiry and emailed ansmann racing myself and they were very helpful.


James

Hi Guys,

Please do not hesitate on speaking to me as I am the UK Team driver and I speak to Ansmann every day.
If anyone has any issue about products then please let me know.
Thanks
Stu Wood.

Hey stu any tips on the mad rat on set ups ? I'm going for a 6.5t motor with a 60a esc

Cheers
Mark

modelsport are probobly one of the best suppliers. I had a problem with an sc10 i bought and they sorted out right away and fixed it for e and i had the truck back two days after i posted it back.

6.5t might be a bit brave im contemplating going down to an 8.5 myself now.

james

I don't think you can 'accuse' the shops for the missing items, as long as the factory seal was in place, and am sure that a 'polite' call to them would get you your missing items out in the post ASAP.

Phoned apex up and they are sending some out to me, I started the build last night and so far so good it's all gone together perfect so.

Same with me people :) I am also a team driver give us a shout ;)

If I believed everything I ever read on forums, I would never buy anything from anyone! People are more than happy to post details about a bad experience but very rarely about a good one!

almost finished the build now another parts missing lol, i've emailed ansmann hopefully they can sort it out for me

Christ. another part missing?:o

I would definitely complain to Ansmann regarding their qaulity control.
I e mailed them about the missing pin and they sent me 3.

the kit has gone together spot on im really impressed but i'm really gutted everything wan't there, the part missing was a ball stud so i cant set up the servo for the steering:cry: but whats the point of a ball stud to set the steering up if you got no wheels lol:bored:

I am quite surprised at this. I have had four kits from ansmann now and they have if anything had more parts than you need.

I did have a tamiya kit a while back that had a few bits missing though. Someone must have been having a bad day when they packed your kit Mark. Is it the silver (silvery if you read the instructions) ball stud you are missing?

Yep it's the silvery one that's gone Robbie, I emailed ansmann yesterday just waiting to hear back now.

I will have one of those I think. Let me know if your struggling and I will send you one.

thats brill robbie, ive phoned them tonight and they are going to phone me back tommorrow so i'll let you know how it goes,

cheers buddy:thumbsup:

Well it's all in the post so fingers crossed I get it all in the next day or so, fair play to wheelspin models order a motor and esc and it was here the next day, just haven't got a clue how to set it up :confused: