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Kamtec?
Anyone dealt with Kamtec recently? Been trying to get hold of them re a Losi XXCR Kinwald shell mould
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Ditto, sent two messages through their website about a complete Mardave set up price and also called and left a VM - this was all weeks ago.
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.....and the parcel arrived this morning :thumbsup: |
Keith, Mandy and the crew at Kamtec are extremely busy - and being only a relatively small concern sometime (like Xmas for example) they can get swamped with orders. I guess their priority is shipping orders placed already over and above enquiries about making new shells.
Give Keith time and he'll get back to you - they're a great bunch at Kamtec as I've dealt with them for a few years now and very keen to please all their customers. Keith has to be careful about replica shells though - he started making a Durga shell and got a rather nasty call from Tamiya's lawyers!! |
Just give 'em a ring. They won'y have forgottten about you, but they're only human.
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Keiths just moved premises so has abit of a backlog due to this. You may not like the delays but finding a company like his is few and far In europe so bear with him and you wont be disapointed.
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+1 for kamtec from me... always top service and a great bunch of folks too!!! :thumbsup:
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inm not saying keith or kamtec are not good, just that if its a body you can not get then ok, but dont do it to a current body somone else is supplying |
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tic for me, always to your door next day, i have always found kamtec a bit slow to even just for off the shelf orders :-(
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I'm still happy with Kamtec tho, just received the 2nd part of my order that wasn't supposed to come till after the new year :thumbsup:
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I contacted Keith about this thread, and he asked me to post the following:
I have read the above and am very concerned about the problems that have arisen. I would personally like to clear any problems up as soon as possible. Kamtec have had a tough year and have struggled to finish any new projects that were started. If anyone still has a problem or query please contact me as soon as possible and I will sort it out. Thank you, Keith, Kamtec |
Mm ok what about all the emails already etc???
I will contact him again... |
Guys,
Keith has called me and said that when they moved premises they had an issue with the web and have been offline, hence why no replies. He is still there now at 21:30 trying to resolve and that by Friday he will be online and contactable. He apologizes and knows the frustration that this has caused and aims to rectify all issues pretty quickly from now on. I am always here if you need help so just PM me if thats the case. :thumbsup: |
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