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-   -   Network Q? (http://www.oople.com/forums/showthread.php?t=13515)

Northy 27-08-2008 07:51 PM

Network Q?
 
Should all 2nd hand cars from a Vauxhall dealer come with 12 month Network Q cover?

We've just found out ours hasn't, is that right?

G

Southwell 27-08-2008 07:55 PM

Yep, they all come with 12 months: http://networkq.co.uk/nq/morefromnet...orefromnetq.do

stegger 27-08-2008 07:57 PM

It should have G 12months or 20,000 miles which ever is the sooner:)

http://www.networkq.co.uk/nq/morefro...rsguarantee.do

Northy 27-08-2008 09:27 PM

Is that from any Vauxhall dealer on any age car? They have told us it is only for cars under 3 years old, but wouldn't that just be manufacturer warranty?

G

Southwell 27-08-2008 09:51 PM

I would be under that impression too, i think their trying it on.

stegger 27-08-2008 09:51 PM

Quote:

Originally Posted by Northy (Post 154210)
Is that from any Vauxhall dealer on any age car? They have told us it is only for cars under 3 years old, but wouldn't that just be manufacturer warranty?

G

It doesn't say anything on the website G, check your paperwork. How long have you had it ?

Northy 28-08-2008 07:53 AM

That's the thing, we don't have any paper work :( But we are both sure when we bought it the salesman said it had 12 months Network Q cover, now he says it doesn't.

Had it about 11 1/2 months, hence there's a bit of a rush on to get the air con fixed :(

G

Lee 28-08-2008 07:58 AM

Did you buy it from a network Q garage?

They can be different to a normal vauxhall dealership:cry:


To make you feel better, my service light came on, and when i phoned audi to ask how much the nice gentleman replied with £860 :o

Northy 28-08-2008 08:09 AM

I bought it from the Vauxhall garage in Ripon, I wouldn't reccomend them to anyone. I'll search on the net see if I can find out about them.

G

losixxx 28-08-2008 08:10 AM

Quote:

Originally Posted by Northy (Post 154263)
That's the thing, we don't have any paper work :( But we are both sure when we bought it the salesman said it had 12 months Network Q cover, now he says it doesn't.

Had it about 11 1/2 months, hence there's a bit of a rush on to get the air con fixed :(

G

how come no paperwork? the garage will have a copy at least...

Northy 28-08-2008 08:18 AM

We have no Network Q paperwork, and they say it never had Network Q cover. :(

G

Southwell 28-08-2008 08:22 AM

Trading standards? As far as i would be concerned you bought it from a Network Q garage and they say all cars come with a 12 months warrenty....print off the webpage and take it in, i can't see how they have a leg to stand on.

Nolan BJ4WE 28-08-2008 08:28 AM

Quote:

Originally Posted by Northy (Post 154178)
Should )all 2nd hand cars from a Vauxhall dealer come with 12 month Network Q cover?

We've just found out ours hasn't, is that right?

G

Hi, I have had 2 second hand Vauxhall's from a nearby Vauxhall (Network Q) showroom. Both came with the full 12 months Network Q cover. I would query the cover if I was you.

Vauxhall has always been good to me and my wife, whe have had 7 (3 Corsa's, 2 Astra's, 1 VXR Astra:thumbsup: and a Signum) all in the las 4 years. None went wrong, but with a growing famly and because i work quite far from home, 1 car eventually had to become 2 - LOL.

Northy 28-08-2008 09:40 AM

This is them, it seems like they are trying to pull a fast one, but what can I do?

http://www.batchelorsofripon.co.uk/U...s/Default.aspx

G

stegger 28-08-2008 09:44 AM

As southwell said, trading standards mate.

losixxx 28-08-2008 09:48 AM

what reg is the car you bought?

Northy 28-08-2008 10:03 AM

It's an 04 plate, was just over 3 years old when we got it.

Is there a way of contacting 'Network Q' themselves, whoever they are? Via phone ideally.

G

stegger 28-08-2008 10:18 AM

I'll wipe your arse for yeh fella:rolleyes::p:p
Here you go

http://www.networkq.co.uk/nq/contact...adContactBasic

Southwell 28-08-2008 10:18 AM

Stuff that, i'd go straight to Vauxhalls head quarters.

Lee 28-08-2008 10:28 AM

Quote:

Originally Posted by stegger (Post 154315)
I'll wipe your arse for yeh fella:rolleyes::p:p


I`d be careful of stepping on jims toes there :o :woot:


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