Kamtec?
 

Anyone dealt with Kamtec recently? Been trying to get hold of them re a Losi XXCR Kinwald shell mould

Ditto, sent two messages through their website about a complete Mardave set up price and also called and left a VM - this was all weeks ago.

I phoned them last friday and got through on first attempt to place my order for some Mardave bits and bobs, v nice peeps :thumbsup:

.....and the parcel arrived this morning :thumbsup:

Keith, Mandy and the crew at Kamtec are extremely busy - and being only a relatively small concern sometime (like Xmas for example) they can get swamped with orders. I guess their priority is shipping orders placed already over and above enquiries about making new shells.

Give Keith time and he'll get back to you - they're a great bunch at Kamtec as I've dealt with them for a few years now and very keen to please all their customers.

Keith has to be careful about replica shells though - he started making a Durga shell and got a rather nasty call from Tamiya's lawyers!!

Just give 'em a ring. They won'y have forgottten about you, but they're only human.

Hmm did not stop them copying a companies shell I bought into the UK to sell Kamtec are still selling them them selves.............

I think you're confusing "copying" with "replica" Mark - Keith always has made subtle adjustments to any "original" shell that he's given to make a mould from. In the case of the Durga I supplied for him, unfortunately the changes were too subtle for the first draft that went into production.

Keiths just moved premises so has abit of a backlog due to this. You may not like the delays but finding a company like his is few and far In europe so bear with him and you wont be disapointed.

+1 for kamtec from me... always top service and a great bunch of folks too!!! :thumbsup:

well i have had both bodies side by side no difference i could see.....
inm not saying keith or kamtec are not good, just that if its a body you can not get then ok, but dont do it to a current body somone else is supplying

How long did he take to do the mould and did you get the original back?

Yes I got the original back after a few weeks. Timescale is obviously dependent on how busy Keith is what with us banger boys pestering him for new shells all the time!

Well my Losi XXCR Kinwald new original went to him in July :thumbdown: and I'm getting no response from him...

tic for me, always to your door next day, i have always found kamtec a bit slow to even just for off the shelf orders :-(

Mike if you thinking you've been waiting long, read this --> http://www.tamiyaclub.com/forum/inde...1972&hl=kamtec

I'm still happy with Kamtec tho, just received the 2nd part of my order that wasn't supposed to come till after the new year :thumbsup:

I contacted Keith about this thread, and he asked me to post the following:

I have read the above and am very concerned about the problems that
have arisen. I would personally like to clear any problems up as soon
as possible. Kamtec have had a tough year and have struggled to finish
any new projects that were started. If anyone still has a problem or
query please contact me as soon as possible and I will sort it out.
Thank you,

Keith,
Kamtec

Mm ok what about all the emails already etc???

I will contact him again...

Guys,

Keith has called me and said that when they moved premises they had an issue with the web and have been offline, hence why no replies. He is still there now at 21:30 trying to resolve and that by Friday he will be online and contactable. He apologizes and knows the frustration that this has caused and aims to rectify all issues pretty quickly from now on.

I am always here if you need help so just PM me if thats the case. :thumbsup:

from what i have know postage times have always been a bit erm sloppy?

ordered some stuff off them monday turned up today great service

Never had a problem myself - just be polite and courteous and you'll get the same back.

Still no shell... :(

Replied to the email and since sent another and nothing.

A trip to their site I feel :(

What email address are you using? I've had 2 deliveries this week with no problems and there's plenty more like me. I'm surprised you've had a problem.

If you PM me your details and your query I'll contact Kamtec on your behalf if you like.

@ Mikeyscott - have you tried actually phoning them to get an answer?

They have only just recently moved premises and are working most days including weekends and till late at night to catch up with demand and any delays caused by the move. As well as this Keef also runs the Bognor oval club on a Friday night.

Cut them a little slack - they are really busy and if it's something you're after with a relatively low demand (such as a XXXCR shell) compared to the masses of Mardave shells we get through then I can only assume it been pushed down the priority list.

I've emailed Keef on your behalf and when I get a reply (as I always do) then I will pass it on.