where to buy gtb parts
 

As per title.
Prefer a website with live stock as fed up ordering and paying then finding out things not in stock :(

Trackside spares. Co.uk

He said he was fed up with ordering and finding out stuffs not in stock and you suggest trackside spares :lol: lol

Try Wheelspin models, they dont always hold it in stock but it has a live update on the suppliers stock. I order from them a fair bit and its been faultless. They also have a MASSIVE spares list for the GTB, almost everything you could need is listed!

http://www.wheelspinmodels.co.uk/s/?...ma+gtb&x=0&y=0

Also anther one to try is Thumbs Design, top quality parts and has live stock levels Tony :)

http://thumbsdesigns.com/

cheers, will look at wheelspin

Paul at trackside seems to be a sound bloke, he refunded money and a bit towards postage, fairplay, but I have placed 2 orders and neither have been able to be filled, the annoying thing is that I pay for the goods, then they arent available, I only bulked out the order to make it worthwhile due to post etc, and sods law is that the bits I need arent available

then if I have to go elsewhere Im buying just that part and paying post on it.

will look at them other places, fed up already to be honest, if I cant get spares or parts for the cars it seems pointless even having it.

its not having a go at trackside, just that in modern day and age I kind of expected websites to run live stock levels, kind of assumed that if it was available to buy and pay for, then it was in stock.

Paul is sound... he just doesn't use live stock online, its always best to ring him first for anything you need,..spares may drop slightly, as its out of season for micro nationals

I always used to use him, yeah he is a really nice guy but nobody has the time to call people these days to find out if stuffs in stock. Half the people who race at our club don't buy from them any more due to the unknown stock levels.

I buy elsewhere now too.

The other akward side of phoning any model shop is that you have to do it during works hours.
I'm generally very busy during the day and so the only time i get to order parts is late in the evening and this is where a shop with live stock levels wins every time.

I do think there's a gap in the market for a micro shop with live stock levels and that also doesn't have everything on backorder or shadow stock....

I've raced micros for the last 2 years and it's a pain in arse getting parts compared to 1/10th off road.

Try dell at modelcarracer.com he has most parts in stock for the carisma if not usually next day and very competitive prices.
He stocks most 1/10th buggy and gt12 cars and parts too.

Dms racing. Has live stock levels too

Always supports Micros, so much so they hosted a Micro National this year!

+1 for dell @ modelcarracer.com. I text him a list and if not in stock then he will pop down to cml to get my parts then posts them out same or next day!

Seems modelcarracer.com is a problem for my ISP... A bit too racey maybe....? Anybody else have this problem?

To be fair, paul is a small local model shop, who specializes in micro parts, so i dont think its a surprise he doesn't have "live stock updates".

Your best bet is to add yourself to the trackside spares facebook page. He will answer most questions on there out of hours!

I can see where you coming from but how hard can it be to add the feature to the site where it has the stock level. The website looks good so i cant understand why he wouldn't?

All i hear is people saying don't order from trackside spares because you wont get your order?

Modelcarracer got spares!
 

Thanks Paul for mentioning this, seems Dazzler has trouble accessing the site? Bizarre, but I will look into it, definitely no adult content on there! Try changing your firewall setting down from "nuclear bunker" yes I've got most spares on the shelf and oodles of tyres too. Plenty electrics and lipo's too.im contactable 24/7 via facebook Dell Whitehouse. You obviously haven't heard about my Text-a-Part service that all the locals use which I am happy to roll out nationwide if people aren't frightened of texting for an instant stock check reply

I think last statement is a little speculative and slightly unfair, paul has a great reputation in the micro community and beyond, and if any customer has any specific issue, just give him a ring and it will get sorted.

There sometimes can be problems sourcing parts which are out of stock. The logistics of getting Carisma spares can be a little frustrating. Most of the time, it is CML who import Carisma, who have run out of stock. And they tend to order from Carisma less frequently, so there can be delays. Paul will always do his best to communicate this with his customers.

As a Trackside shop driver, I can vouch that paul and myself have actually sent parts from our own spare cars and race bags to keep his customers happy and racing (he still owes me for that :P). Paul is the first to admit that he is kind of "old school" with the way he does his business, and he has made a decision that he doesn't want to implement an active stock system, sometimes its very easy to forget that there is somebody sat behind each website. As i said before, you can join his facebook group, or ring the shop and he will be happy to discuss any order with you before you place it.

I'm just saying what i hear from people who order mirco spares. People just want a live stock level so they can see if what they are buying is there to buy as most stuff is needed quick.

I'm not knocking Paul or anyone as a person, everyone runs their business different, he has always sorted me out with bits at micro events, I'm just saying what i hear and that people want a live stock level :)

Literally, just put a live stock level on the website, add that feature. I would start buying again and i'm sure others would too :)

really feel bad that the thread went in kind of the wrong direction, but just to say that Paul at trackside has been emailing me updates, and I been emilaing lists of what I want to check stock before ordering now

I have told him and will share my site info as it might help others

we use sage line 50 for accounting but thats our choice, however for online shopping we use Oxatis, easy to use and setup sites, customers register accounts like normal and buy things, when out on the road at shows or events then all we do is have a "showroom" or "mobile sales" account to immediately remove stuff from stock so it all stays up to date.

we use Sage with it as thats how we do all our sales and purchase orders, deliver purchase order and stock appears in the shop.

we dont use Paypal as they banned us due to the nature of the business LOL, but you should have no problems with it, or as we do we use worldpay

the control area of the site is very easy to use.

Its just annoying that they are the main people to go to for micro spares and you have to go through so much hassle to find out if the stuffs in stock before you put an order in :eh?:

Tony, work some magic and get them on board with the live stock levels :)

So am I reading this right? People are happy to place orders with "shadow stock" levels/order stuff and then face Mecca hoping it's in stock, but not happy to use the gift of speech to call/text/email a shop and ask a live person for a live stock check? And cheers Grovenik for popping in to the LIVE shop today and getting all your carisma bits you needed to go racing tonight! Hope the shop sales only discount is a good enough deal to keep all the local regulars coming thru the shops doors/not using my website as a stock level indicator 😃

not everyone can use a phone during the day to call shops, and I have about a 170 mile round drive (45 quid of petrol) to the nearest model shop LOL

wish I could just pop into a local shop to buy parts but sadly not an option for me

I now learnt that I just Email and wait for reply, then order whats in stock to save everyone stress and time :)

Try me, text me/facebook message me/email me anytime of day or night and get an instant answer, I'm open all hours in that respect. Folk are spending how long putting messages on here to say they haven't got the time to send a message/make a two minute call, kinda contradicts itself really doesn't it? Facebook Dell Whitehouse/email [email protected]/text 07854008428

I'm just saying in a normal situation of ordering parts on a website people don't have the time to always call, text or email.

Most people just want to see a stock level right there in front of them. The thing is and I'm sure most others do too, if you can't see something in stock you just move on to the next company that has it in. If I can't see a stock level people just move on too.

In an age where the Internet is everything and tablets and phones rule the way we shop you've got to be up there with the rest of them, bang on the money and service, offer what the others do, offer the same service or something better or people will shop elsewhere.


I try and spend my money with the smaller independent companies but when the other ones make the whole shopping experience so much easier and straight forward it's very hard to do that 😕

I sympathise with your frustrations here as i have them too, when trying to get spares for you guys from the distributors.
This is getting worse as more and more models are released. Distributors just can't afford to keep masses of spares in the warehouse for every model and the same goes for the shops, thats why i don't buy every new car that comes out, as it means another list of spares, that may not sell.

I carry the biggest stock of Carisma gt14b/14b pro/ gtb range of spares in the country all the time and the only reason i don't have the parts on the shelf is that in most cases its because either, i have just sold out and i'm waiting for more to arrive, or i have ordered more and the distributor doesn't have any. Then the long wait begins :(

I haven't run a live stock system in the past due to the items being sold at race meetings and in the shop, along with there only being me running the place, so it's has been hard to do so.
I am now looking into making the micro section of the shop to live stock, but in the meantime if you call in, email, text the shop number (thats why i use a mobile number) facebook the shop page or phone me, you will get a prompt reply.

Recently the Devon and Cornwall clubs got into micro and sales exploded again, taking us by surprise. I have been trying to keep up with demand on everything, but a few items have sold in such large numbers that we can't get them fast enough.

I dislike not being able to fill all orders that come through and spend an awfull lot of time chasing distributors for due dates of kits/spares and it drives me nuts.
No shop is going to be able to supply everything in one order all of the time, no matter how hard they try and believe me, i've spent the last 12yrs trying.

Unfortunately, we have been driven into believing that we should have everything yesterday, pay next to nothing for it and rant when we don't get it. The reality is, its not always in stock when it says on the screen it is, the part you desperately need was not ordered by the importers and no shop has it, 1st class post takes up to 5 days or gets lost and guaranteed next day is the day after. Nothings perfect in this world and sometimes you have to chase around to get what you need.

Just in case anyone wasn't aware and sees this on other sites

shadow stock means = no stock but the distributor has it, so you'll have it in about 3-10 days.

If a shop shows no stock on their site and i dont have it, they won't be getting it neither until i do.

Low stock = probably sold out

I always tell customers who want an item i don't have, to ring the shop that says they have it and make sure they have it in their hand, COS THE COMPUTER LIES :cry:

Personally, i am happy to (as mentioned by Tom) take parts off my own car or strip kits to complete an order, even borrowing parts from my shop drivers.

I love racing/ flying planes/ helis/ boats, if its RC i'm happy and want to give the best service possible. Please remember that bad news spreads faster than good. 20 good comments only go as far as 1 bad one.

eg quoted by Mattv6
"All i hear is people saying don't order from trackside spares because you wont get your order?"

This reads like i took their money and never sent the goods!
If it wasn't in stock they were either offered an immeadiate refund, or it could go on back order.

I'm sure a few horror stories are out there about a lot of shops. I used to be your side of the counter many years ago and have some stories of my own about dealings with well known shops stitching me and my mates up, thats why i started tracksidespares.

I have been involved with micro racing since nearly its start and have followed/ supported with the shop and raced nationals ever since and do my best to promote the sport.
Please be thoughtful when mentioning shops in posts. There are shops that care about you the customer and the hobby and those that don't. I hope you can see that i do :)

cheers
Paul Knight /real person willing to help
Tracksidespares