Team Xtreme
 

Hi all,

I've been trying to contact Team Xtreme but no answer the phone just rings, has the number changed as i need a few bits.

Thanks.

From previous experience with contacting Team Xtreme I would suggest this is normal, if they are busy in the workshop it's tough to get hold of them. Try their facebook page you might get a response from that.

Ok cheers Paul.

Drop rc penguin a message on here

Normally good tbh just bear with them

If it's pred stuff you need, I have loads of x10/x11 stuff....

Hi guys,

I have pmd rc_penguin but waiting a reply.No its not pred its Vega bits.

Thanks guys.

Hi there could you pm me what parts you have for the pred x11 only thanks

I ordered some bits for a DEX210 over a week ago using the online shop, nothing yet over a week.
no answer to phone, email so do those guys sell much?
waiting for a reply
Neale Carbis

click on there facebook site mate its the only way i could get a reply

Yuoll not get a reply there awful! In same boat 3 weeks!

Have they ceased trading? the number is saying not available.

They claim moving premises, we will c i spose

hi
just had two of my three items delivered one put on back order, needless to say they took MY MONEY for the three, I two have called them and got the number out if service BT answer message, guess that means the have gone out of business.

if they are moving how come nothing said on here, this is the communication age do they know this, email, text, phone, Internet.

For three parts ordered on the 28 November to getting two on the 6 December that's what I call poor and being charged almost £3.00 for p+p.

I am so glad I did not buy one of their cars

Didn't they move premises last year?

Seems to be a recurring theme on here. Saying that, in the few times i have used them they have been fine.

Cant take peoples money and not deliver. :thumbdown:

Dont dare bash these guys... Haha how dare you expect to get what you pay for! You'll get it when they feel like giving it to you. Who do you think you are!!

Where are the usual suspect supporters? ;)

HAHAHAHAHAHAHAHAHAHAHAHA Classic

Have to say I'm disappointed too.


I expected Ron to reply much earlier in the thread. :woot:

I can't find out any info whatsoever. Hello, anybody there????

Its like flogging a dead horse mate, its become too easy and not much point saying anything.

Just like previous predator customers (me) all customers are hung out to dry.

Actually, sad to say but i kind of agree with you Ron.

I love all my Preds and Vega's. But communication is the be all and end of business, if you don't have that then how can you trust them or have motivation to support them long term ?

If they were moving premises or their phone was having problems for example, a quick post on their website or facebook or here would have sorted it all out. There certainly does seem to be something going on if their number is unavailable. And i haven't had a reply to my e-mail enquiry either. People are pretty understanding with business problems these days as we all know its tough, but only as long as they are informed of whats going on somehow - phone, e-mail, website, facebook, carrier pigeon, whatever.

But nothing.

Such a shame. The Pred can still be competitive, mine is. Ditto the Vega's. But without good communication, support and knowing you can get spares within a reasonable time frame, they will die for good.

There hasn't been anything on their Facebook page for a long time either. Looks like they could be out the game which is a shame as there is loads of people out there with their products.

As one of the biggest defenders if them in the past ! This happens to much ! Sure they can't be moving again ? But if it's the case just say

I too have been trying to contact them - lots.

I bought a load if pref parts off them to sell via the-pred website and they didn't/wouldn't issue an invoice. They didn't reply to any correspondence.

Funny, because when I was negotiating the sale with them, they were very helpful.

None of this sounds good ! All they have to do is pop on this site and fb !

Agree with Franki, just a message one way or other, thing is xtreme have been on here since i posted this 4 weeks ago and nothing not good :thumbdown:

Even if they haven't gone and are just moving I think they have upset too many people. They have no credibility left. Great products they maybe but who will buy from them now anyway.

You have all been treated like complete idiots. how does it taste now.

I was flamed, shot down and abused for pointing out inadequacies in their customer service or support for the predator in one particular thread.

Hi Ron, I understand your point at the time I was defending them I'd never had any problems.

Seems you had the measure all along such a shame though great cars

Good luck to every one trying to get bits

haha tumbleweeds are blowing through this thread..... total silence *crickets*

fantastic.... seems not only did they make themselves look stupid, but also the ardent supporters willing to throw themselves on the grenade.

If the company have gone under then i think your comments are all in rather bad taste. There could be peoples livelihoods, careers and business' gone here and all you can do is make pathetic childish quips about them. Grow up, deal with it and move on.

What i do think needs to happen is some communication or announcement from them, although there may be legal reasons why they are unable to, who knows but something would be good.

Completely agree with dobber, perhaps it is time to stop the snide remarks and look at the bigger picture?

Completely below the belt and disgusting as per normal Ron
Hope you have a great weekend

They are there to provide a service. A service which they are paid for. Hence the reason it is called business.

I totally agree with some of your comments so to clear things up, many apologies for my comment.

And what your putting on this thread is the work of an internet troll.

Your comments at times dont help or add any value to the thread in any shape or form.

Dont get carried away my friend.

if you have a problem with me, you have a problem with all of the threads started regarding this type of thing and this type of problem.

How about all of the previous people in this thread, making their opinions known, as that is what a forum is for, do you suggest their opinions are also "trolling" and having no particular use?

Or just me?

How about paying for something and expecting something in return? do you have a problem with that?

People have come on here is a LAST RESORT as they have felt like they have no choice. Is that a problem for you? are they "trolling" also?

Im interested to know your take on what is "trolling", what is "bad service" and what a business is actually there to do.

Take JE Spares as an example. They initially went out of business (and thank god they have returned) but people could not speak highly enough about them, they provided a service, one in which people gladly paid extra for. My point is, they did an amazing job, went out of business and all were devastated. They were inundated with support and well wishes. There was TOTAL communication and TOTAL knowledge from paying customers.

Ron burgundy has a point. They certainly could of communicated better with customers who were/ are waiting for their purchases.

Ron, as stated some of your comments go too far without actually thinking about the bigger picture. However.......i do agree on some of your points. I too find it difficult to understand why they would not take 5 mins to post on here as to what is going on, so in that i take your point.

This type of comment
"
You have all been treated like complete idiots. how does it taste now.

I was flamed, shot down and abused for pointing out inadequacies in their customer service or support for the predator in one particular thread.
"

Is not required! :p

I think, rightly or wrongly, that Xtreme are simply rubbish at running a business. Yes, they make good products but running a business is so much more than that. It's not only about selling items but providing after sales support (or even supplying paid for items in Extremes case) and building a good relationship with customers. Ignoring emails, posts on social media and phone calls is not only rude it's a great way to get a bad reputation quickly. I know Xtreme have previously posted reasons/excuses for not replying however it always seems to come back to this point time and again. If they have gone bust then that's a shame, but no surprise, and I hope all their customers get a full refund although If they can't be bothered to speak to their customers I think they'll be fortunate to see any refunds.