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-   -   Team Durango cant make diffs for sh!t.... (http://www.oople.com/forums/showthread.php?t=66891)

ben 31-03-2011 08:29 AM

I know your angry at the diffs failing, but coming on oOple slating Durango doesnt do any good. Go to team durango and tell them what your problem is rather than having a dig at them on here!

SHY 31-03-2011 08:46 AM

We've all been at a dead end sometimes! Have someone else build the diffs for you, and then see exactly how they've done it. You're probably just missing something.

Sounds like you have too much play.

Good luck! :thumbsup:

Just for the record: When the B44 came out, some had problems with gearbox havocs all the time. Others never ever. Clearly that was just incorrect shimming. There may be production tolerences as the moulds get worn, so you should always properly check the clearences, not follow the manual blindly. May be wise to start with it too tight, then take off 1 shim. If it's then free, you know you can't make it any tighter... And correct slipper adjustment of course, check that on the track. Make it too loose, then tighten until it slips just slightly. Don't use the "manual/measure setting".

Keep in mind that these are sophisticated racing machines, not toys. So you very seldom get a refund when something breaks. But some guys are extra nice, and give a refund/free parts even when there's been a user error. Doesen't hurt to send the parts and politely ask for new parts. But I'd be a bit humble about it! ;)

Bagman 31-03-2011 10:35 AM

Have you contacted TD directly? I'm guessing the way to go about these things are ask team drivers/friends/forum members with the same car first then if still no joy a polite email to the manufacturer explaining things clearly. If that solves it great if they just fob you off or fail to respond then bring it up on the forum. I don't think you'll get any refunds or free parts though. Can't see that. It does sound like an incorrect set up and no parts failure involved. When the 1.5mm pin issue came up that was (eventually) addressed and help/discounts given to those who needed it. So the system does work.

I've raced my Durango for over a year with a fairly tight slipper and had no issues like this, nor have I seen any other Durango with this sort of problem. Stick with it though as if this is your only problem a team driver can probably sort this then your off.

captainlip 31-03-2011 10:49 AM

Quote:

Originally Posted by mark christopher (Post 483667)
Agree here. Fail to see how you can come on here claiming their built correctly when you have admitted having play in the input shaft.

Defiantly user error. My diffs have been fine since I built t it when they first came out

You should be apologizing to Durango.


I was expecting a few on here to come out with comments like this, read the whole thread before you all post next time. its not like im a noob at building diffs, i know what im doing and take care building them everytime.

captainlip 31-03-2011 10:50 AM

Quote:

Originally Posted by simoncrabb (Post 483628)
IF you need to shim it, you just need some 5mm shims, something like

http://www.team-durango.com/part-inf...artNo=TD709015

I rebuilt one yesterday that had too much movement in the input shaft, I thought I would have to shim it, but cleaned it all out, and it closed up nicely with zero play.

Getting the mesh right is the key and no play anywhere.

so are these the shims for behind the 14t gear?

SHY 31-03-2011 10:56 AM

Good drivers with 10/20/30 years experience still make mistakes...

And trying to resolve this in cyberspace isn't the best solution IMHO. Have someone with the same car rebuild the diffs for you man! Then see step-by-step how they do it. There might be a "aha" along the way... :thumbsup:

Bagman 31-03-2011 10:58 AM

You've got to love that AHA moment, can't be faked.

SHY 31-03-2011 11:00 AM

In this case possibly followed by a "monkey slap" :lol:

Hulk 31-03-2011 11:22 AM

There must be something seriously wrong for you to be having this many problems.

Ive had the car for over 18 months and had no problems at all. This is obviously an isolated issue as nobody else is replying saying they have the problem.

I use the shims as per the instruction manual and have run my car week after week with no failures.

Like people have said, it doesnt do any good coming on here having a rant. Its very hard for people to help when you cant actually see whats going on.

Durango have contact details on their website including a phone number and email address. Your best off speaking to them direct to see if they can shed some light on waht is causing the problem before having a rant on here. Im sure if you call them they will be happy to help.

Let me know where your racing over the next few weeks, and if i happen to be going to the same place, ill personally take a look to see if theres anything obvious causing the problem.

The car has been out for over 18 months and nobody has had so many gear failures, so this is not a common problem at all.

Send me a PM with your contact details and ill give you a call to help if needed.

Craig

Bozzspeed 31-03-2011 11:27 AM

Good morning Captianlip,

sleep well?

the shims can be found on Mugen,Serpent,Kyosho 1/8th cars. we use the to space out the clutch bell

Not sure if Durango uses them on the 1/8buggy.


Yes, some reply with out read the whole thread.......:woot:

mikeyscott 31-03-2011 11:31 AM

I too am running the gears shimmed as per the manual with no issues.

I'd take Craig up on the offer as he's been very helpful for me.

captainlip 31-03-2011 11:39 AM

my gearbox is also shimmed per manual, and has no movement left to right, i believe (thanks to bozz) the issue is with the input gear 14t moving in and out, if its shimmed inwards i can see there should be no meshing problems.

my durango diffs should be made of gold the amout ive spent on them. if durango dont supply shims for this then its their fault and should take responsibility as they should have extensively tested this.

captainlip 31-03-2011 11:41 AM

if someone can point me in the way of the shims for the 14t gear input shaft id be greatful as i cant find any :confused:

Bagman 31-03-2011 11:44 AM

You would have a few more issues if they were made of gold surely.

If I were you I'd accept the offer of help now and let it lie. You're probably going to end up with a diff the rest of us will be jealous of.

mark christopher 31-03-2011 11:48 AM

Quote:

Originally Posted by captainlip (Post 483743)
my gearbox is also shimmed per manual, and has no movement left to right, i believe (thanks to bozz) the issue is with the input gear 14t moving in and out, if its shimmed inwards i can see there should be no meshing problems.

my durango diffs should be made of gold the amout ive spent on them. if durango dont supply shims for this then its their fault and should take responsibility as they should have extensively tested this.

They do not need shims, on the input shaft, there should be no play. Simply take any play out by moving the cvd in or out and locking the grub screw.
So what experience do you have on building and meshing gear diffs?

Big G 31-03-2011 12:03 PM

Quote:

Originally Posted by captainlip (Post 483743)
if durango dont supply shims for this then its their fault and should take responsibility as they should have extensively tested this.

The thing is you're the ONLY ONE who has had this problem.
All the rest of us who have been running the car for a long time haven't had any problems at all with our diffs.

The fact that you have gone through so many diffs means 2 possibilities.

1) faulty diffs. Slim chance it could be else the rest of us would have problems
2) you didn't build the transmission as good as you make out.

You repeatedly state you built it perfectly, etc, etc. but it keeps failing so perhaps you're not building them as perfectly as you think?

I'm pretty sure all the shims required were supplied in my kit to space everything out correctly too.

Hulk 31-03-2011 12:08 PM

my durango diffs should be made of gold the amout ive spent on them. if durango dont supply shims for this then its their fault and should take responsibility as they should have extensively tested this.[/QUOTE]

I can assure you, the diffs have been extensivley tested and there should be no need for you to shim the input gear.

I have never shimmed the input gear. I have a few diffs with different oils which are all built the same with no issues.

If your doing the Nationals, ill be at Stotfold so come see me and ill take a look.

There has to be a logical explination to whats causing your problem and your initial post of 'Durango cant make diffs for s**t' is not the cause.

Craig

captainlip 31-03-2011 12:33 PM

Quote:

Originally Posted by mark christopher (Post 483748)
They do not need shims, on the input shaft, there should be no play.

read the whole thread and you will see my problem in doing this!

captainlip 31-03-2011 12:38 PM

Quote:

Originally Posted by Hulk (Post 483767)
my durango diffs should be made of gold the amout ive spent on them. if durango dont supply shims for this then its their fault and should take responsibility as they should have extensively tested this.

I can assure you, the diffs have been extensivley tested and there should be no need for you to shim the input gear.

I have never shimmed the input gear. I have a few diffs with different oils which are all built the same with no issues.

If your doing the Nationals, ill be at Stotfold so come see me and ill take a look.

There has to be a logical explination to whats causing your problem and your initial post of 'Durango cant make diffs for s**t' is not the cause.

Craig[/QUOTE]

it certainly is the case, as there is play forward and backwards in the input shaft, you can defend durango as much as you like, but there is a major flaw with these diffs I have recieved.

ive see pictures of other people with poorly machined parts from durango.

last night i was commented on how smooth and solid the diffs felt! 4 heats later it was they loudest piece of sh!t out there.

i love durangos when they work, but the fact this keeps happening im losing faith fast. durango should be sorting the issue out in extreme cases like this.

Bagman 31-03-2011 12:50 PM

I think they are helping you out as you only posted a strongly worded, less than polite opinion on a forum and within a few hours you've got one of the top Durango drivers in the county offering you personal help, direct phone contact and trying to find out where you'll be racing so he can help out.

captainlip 31-03-2011 12:55 PM

Quote:

Originally Posted by Bagman (Post 483793)
I think they are helping you out as you only posted a strongly worded, less than polite opinion on a forum and within a few hours you've got one of the top Durango drivers in the county offering you personal help, direct phone contact and trying to find out where you'll be racing so he can help out.


I do appreciate his help, but this is something durango as a company should recognise and not expect their drivers to deal with

Bagman 31-03-2011 12:57 PM

When did you contact them?

mikeyscott 31-03-2011 12:57 PM

Quote:

Originally Posted by captainlip (Post 483796)
I do appreciate his help, but this is something durango as a company should recognise and not expect their drivers to deal with

But none of us here have had the prob :confused:

captainlip 31-03-2011 12:59 PM

Quote:

Originally Posted by mikeyscott (Post 483798)
But none of us here have had the prob :confused:


exactly why im pissed!!! im the only one with this and im not forking out any more money on dodgy diffs

Adam Skelding 31-03-2011 01:00 PM

Captainlip.
I have read through the entire thread and there has got to be an obvious problem with your gearboxes if you are going through gear at the rate you suggest.

If you input shaft is moving around so much, it maybe worth checking that your bearings on the input shaft haven't collapsed, which could be causing the excessive movement. There is certainly no need to put extra shims in here, it simply won't help. If you are putting extra shims in you are using them to cover up a problem which lies elsewhere.

As of yet we are still to hear from you directly at Team Durango, as other people have mentioned on this thread, it's how we deal with our customer service questions, we don't deal with them on forums as it prevents us from dealing with any issues on a one to one basis.

The diffs were extensively tested and have been run by the team for nearly 2 years now without any major issues. There are no other parts being used by the team, everyone has the same parts that you do and the build guide on the TD website:
http://www.team-durango.com/blog/?p=2584
Was put there to answer the most commonly asked question we had as to the proper methodology in building our diffs.

Most cases can simply be rectified without the purchase of any new parts, there is usually a glaring problem which is found and resolved quickly.

Could I please ask you to contact [email protected] so we can help you to resolve your issue.

Bagman 31-03-2011 01:00 PM

But when did you contact them?

Answered above.

TonyM 31-03-2011 01:00 PM

Sorry to hear about your problems again Phil.

As I mentioned last night, from scratch I put a strip of insulating tape on the diff and input shaft bearing housings, as advised by others in threads on this topic.

So, far (fingers crossed) I've had no issues and I've probably raced my Rango for about eight hours now.

cmgreen 31-03-2011 01:12 PM

Quote:

Originally Posted by Adam Skelding (Post 483801)
Captainlip.
I have read through the entire thread and there has got to be an obvious problem with your gearboxes if you are going through gear at the rate you suggest.

If you input shaft is moving around so much, it maybe worth checking that your bearings on the input shaft haven't collapsed, which could be causing the excessive movement. There is certainly no need to put extra shims in here, it simply won't help. If you are putting extra shims in you are using them to cover up a problem which lies elsewhere.

As of yet we are still to hear from you directly at Team Durango, as other people have mentioned on this thread, it's how we deal with our customer service questions, we don't deal with them on forums as it prevents us from dealing with any issues on a one to one basis.

The diffs were extensively tested and have been run by the team for nearly 2 years now without any major issues. There are no other parts being used by the team, everyone has the same parts that you do and the build guide on the TD website:
http://www.team-durango.com/blog/?p=2584
Was put there to answer the most commonly asked question we had as to the proper methodology in building our diffs.

Most cases can simply be rectified without the purchase of any new parts, there is usually a glaring problem which is found and resolved quickly.

Could I please ask you to contact [email protected] so we can help you to resolve your issue.

:thumbsup::thumbsup::thumbsup:

SHY 31-03-2011 01:18 PM

The only way to top this level of customer service would be for Mr. Skelding to drive to the guy's house & ring his doorbell... with hot tea and biscuits to go... :thumbsup:

mikeyscott 31-03-2011 01:18 PM

So now there are two offers of assistance.

One from a highly respected driver and 2nd from Team Durango themselves. Pretty good offer thus far as a starting point.

The ONLY time I have seen a Durango diff go in the rear is when the slipper has been wound up super tight and therefore not doing one of it's functions (i.e. protecting the drive train). I purchased a number of diff items as spares and 4 months on they are still NIP in my box..

The only thing I have ever had to do on my Durango diffs is change the o rings to Kyosho ones and that's it. I love the car for it's design, but I'm not sure it suits me with regards to my driving style So I've been looking at a 511 again, however that'll be a pig to maintain compared to this. But it's more ££ and I'll see how I do at Stotfold this weekend.

mark christopher 31-03-2011 02:12 PM

Quote:

Originally Posted by captainlip (Post 483785)
read the whole thread and you will see my problem in doing this!

I have and your doing it wrong.
Now answer my question on ur experience building gear diffs...

DarkDog 31-03-2011 02:30 PM

Hi All,

I have to say that I also experienced a lot of broken 14T gears inside the gearbox. (410R)
I got this resolved by replacing the black shim (#TD709001) covering the E-clip with a slightly thicker model.
In the new 410 2010 spec however, these have been changed into thicker silver ones out of the box...

Maybe this helps

captainlip 31-03-2011 02:42 PM

Quote:

Originally Posted by Adam Skelding (Post 483801)
Captainlip.
I have read through the entire thread and there has got to be an obvious problem with your gearboxes if you are going through gear at the rate you suggest.

If you input shaft is moving around so much, it maybe worth checking that your bearings on the input shaft haven't collapsed, which could be causing the excessive movement. There is certainly no need to put extra shims in here, it simply won't help. If you are putting extra shims in you are using them to cover up a problem which lies elsewhere.

As of yet we are still to hear from you directly at Team Durango, as other people have mentioned on this thread, it's how we deal with our customer service questions, we don't deal with them on forums as it prevents us from dealing with any issues on a one to one basis.

The diffs were extensively tested and have been run by the team for nearly 2 years now without any major issues. There are no other parts being used by the team, everyone has the same parts that you do and the build guide on the TD website:
http://www.team-durango.com/blog/?p=2584
Was put there to answer the most commonly asked question we had as to the proper methodology in building our diffs.

Most cases can simply be rectified without the purchase of any new parts, there is usually a glaring problem which is found and resolved quickly.

Could I please ask you to contact [email protected] so we can help you to resolve your issue.


thanks for your reply, i have sent an email to that address for your attention. I will see what we can resolve off the forum and get back to winning ways :thumbsup:

I recommend durango to everybody but really need this sorting as ive found myself getting very annoyed with the diffs every meet.

mattb 31-03-2011 04:18 PM

phil just thinking to some problems you posted when you bought the car,ie when you pressed the throttle the car went backwards.If i remember rightly everyone told you to flip you diffs round,but after looking at your transmitter for you, you had the settings all over the place,im just thinking if you have the diffs still in the wrong way round then maybe when your getting on the throttle the center drive shaft is trying to lift them out of the gear boxes causing them to strip??? could this happen durango guys?


phil get your manual out and check everything is the right way round,
also phil if you remember when i set your radio gear up for you at roundabout we had to reverse the throttle trim,if your diff are in the wrong way flip them back over then reverse your throttle trim again,then i dont think youl have anymore problems with your diffs!!

JonyNitro 31-03-2011 05:14 PM

KYOSHO
LAZER
FS-2
MUHAHAA


ben 31-03-2011 05:22 PM

Quote:

Originally Posted by Bagman (Post 483793)
I think they are helping you out as you only posted a strongly worded, less than polite opinion on a forum and within a few hours you've got one of the top Durango drivers in the county offering you personal help, direct phone contact and trying to find out where you'll be racing so he can help out.

Well said!
If the diffs are built as perfect as you make out, then.. why does this thread even exist?

captainlip 31-03-2011 07:10 PM

The diffs are the correct way round.

To be clear I'm not slating durango, I'm just venting my anger towards these diffs. I am now dealing with this with adam not on here.

I highly rate durango and wouldn't choose any other brand. Hell I want rango sponsorship so I can pay for these diffs :D And to be honest I am very happy with the help and support not from Adam but the tips and advice you guys are giving, as clearly most of you understand how much trouble I'm having.

Will report back when/if this is resolved

Nige 31-03-2011 07:23 PM

Quote:

Originally Posted by captainlip (Post 483958)
To be clear I'm not slating durango, I'm just venting my anger towards these diffs. I am now dealing with this with adam not on here.

I highly rate durango and wouldn't choose any other brand.


Those diffs must have affected your short-term memory then.....

Quote:

Originally Posted by captainlip (Post 483562)
durango im seriously p!$$ed with you and tbh considering selling it for something that works and doesnt need rebuilding every heat costing a months wages each time.

Quote:

Originally Posted by captainlip (Post 483570)
really losing faith in rango, clearly there is an issue as they have put a guide up to build them.

You should count to ten and think before posting such negative threads in the future :thumbdown: And I do hope when your issue is resolved you'll come back and apologise to Durango.

telboy 31-03-2011 07:53 PM

You mention that you're such a perfectionist when building the gearboxes, yet later on you mention that there is exessive play in the mesh :confused:

To me this is not building them to perfection.
No need to spend hours building gearboxes. I had my Rango for about a year and half, and never had problems with the diff. Same with the R that I had too. I just biult them, had a quick check for exessive play, and if all felt fine then it went on track, with no problems racing nats and regionals for well over a year.

I was going to mention bearing collapse but Mr Skelding beat me to it!:p:cry:

Also, with both of the durangos I had, when you build the diff case, the 3 screws in the casings have all been facing down. Maybe this is why your car went backwards?

Shaun 'TheSheep' Atkinson 31-03-2011 07:57 PM

I don't actually run a Durango anymore, but I don't think any R/C company or Team should be slated on a public forum!

No matter how diplomatic you 'think' you have been you have to think about people on here new and old that may be thinking about a switch to Durango, this kind of thing could put them off altogther, therefore possibly losing the company/team a potential long term customer.

This sort of thing should go straight to the company your having problems with. What you initial comment should have read is:

"Has anyone else had any problems with there diffs?"
Not... "Team Durango cant make diffs for sh!t...."

I have had a few problems with the car I am running, nothing major, but I wouldn't come onto oOple and leave negativity about them before they have had a chance to sort the problem on a 1 to 1 basis...


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