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Will do, many thanks for your help.
I appreciate the time you have spent.
Cheers
David

No problem at all. Received your email with your contact details late last night and have forwarded the details to Revell this morning.

Please let me know if things don't progress smoothly from here on.

Best regards,

Dave
Apex/JE

Dave @ Apex
Just to make people aware my Transmitter was delivered to my house on Saturday, pitty I wasn't home to receive it but that's not Apex's fault.

Thanks once again to Dave and Apex, great customer service.

Service From Apex

Placed a large order of wheels on monday 40 pairs! (they don't open on monday), they were delivered today without a hitch. :thumbsup::thumbsup::thumbsup:
Top Service!
Keep up the good work guys

Thanks Richard:thumbsup:

Apex does it again prooving that they are more than caplable of an excellent service. I ordered a settings box from them yesterday 11am, it is now here on my desk ready for me to use, it's 9.30am.

Delivered in 22.00hrs from order:woot::woot::woot:

Excellent work guys and THANKYOU:thumbsup::thumbsup::thumbsup:

They certainly did do it again

I ordered from eBay

30 deg bulkhead from je ebay shop
25 deg bulkhead from apex eBay shop

The 30 deg bulkhead took payment on its way all good
No 25 deg bulkhead

I called them to find out why the 25deg bulkhead not showing shipped and surprise surprise they didn't have it in stock even tho showing in apex eBay shop

My point is when you purchase stuff you expect it to be on stock of you buy it online not have to wait however long it takes and there is no way I would give apex money to have a part on back order for months like before

The good thing I suppose they very quickly refunded me but if I'd only ordered the 25 deg bulkhead from apex I'd still be waiting for it

Part ordered now from a more reliable source

Rant over

I hate liars.

Quote:

Originally Posted by discostu (Post 931979)

Just to clarify this situation, yes Apex is not live stock however JE Models is live. I know its a pain but this is how I order and it works for me every time. I check the part on JE Models if in stock at JE(then they definatley have it) then order from Apex or JE.
JE spares also takes priority over dispatch due to volume.

Hope this helps :o

Quote:

Originally Posted by Zippy G (Post 932116)

Yeah I Understand

Still doesn't put any faith in apex

Forgive me, I'm at work and can't get onto eBay, but isn't one of the T&C for eBay that you have to have the item to sell it? If it's not in stock they don't have it to sell.

I may sound not quite in the picture here, but isn't it more expensive to buy via eBay rather than direct from the retailer.

JE Models:
http://www.jemodels.com/index.php?si...arch--type=ALL

JE Models Via eBay:
http://www.ebay.co.uk/itm/Yokomo-YZ-...gAAOSwl8NVeyJs

Also if you note on the ebay listings JE say they will despatch next day but Apex give a date which is considerably further away.

In that sense they have covered themselves in terms of holding the stock or not as they can take the order and still deliver it to the customer within the timeframe that they have stated on eBay.

I think the safest bet is if you are in a hurry for the part order direct from JE everyone will be happy and the sun will shine on a race track (with any luck) LMAO

Just a thought

I've just been reading this and I've bought from JE on eBay before. The last item I ordered was lost in the post. I wasn't in a rush for it and I gave it a fair amount of time to turn up. It never did and they did send me a replacement without any issues :thumbsup:

Would it not be possible to have all the stock in one place so both companies can use it?